Access
By Car
Paris 190 km. Rouen at 85 km. Caen at 46 km.
A13/A29 motorway. Pont l’Evêque exit. Cross the city center. After the town hall on your left, 1st road on the left towards the lake and Lisieux. Continue for about 1km500, pass under the motorway bridge, we will be a few hundred meters after the racing circuit.
By Car
On leaving Lisieux, at the roundabout take the direction of Coquainvilliers, cross this village (you will pass next to the Maison des Calvados Boulard then the Château du Breuil). Always continue straight for 10 km. The hotel will be on your right, no need to cross the city center!
By Train
Pont-l'Evêque station 4kms
Deauville and Lisieux train stations: 15 km
By Plane
Practical information - FAQ
What time should we arrive/leave the room?
Guests are expected from 3 PM and must return the key by 12 PM on the day of departure. If you wish to arrive earlier or leave later, please do not hesitate to email us or call us before making a reservation.
What are the reception hours?
Our receptionists are at your service from 7:00 AM to 11:00 PM (7:00 PM on Sunday evenings during the low season). However, we are available (on-site and by phone) 24/7 for any emergencies.
And what if I arrive after 10:00 PM?
No problem! When making your reservation, please let us know your approximate arrival time so we can prepare for your welcome under the best conditions. If you arrive after 10:00 PM, we can leave the key to your room in a dedicated box, the code for which will be provided to you upon confirmation of your reservation.
Is the hotel located in the city center and accessible by public transport?
The hotel is located on the edge of Lake Pont l'Évêque, 2 km from the city center (30 minutes on foot). To get there, taxis are available, and our receptionists will be happy to book one for you.
Is there a pool, a spa...?
No, but a 56-hectare lake with a fine sandy beach! Of course, for a cocooning wellness session, we will be able to inform you about the thalassotherapy establishments or spas in the area.
Is there an elevator?
No, but our receptionists will be able to help you carry your luggage if we were unable to book you a room on the ground floor due to unavailability.
Is the establishment non-smoking?
Of course! Our rooms comply with strict security laws, particularly fire safety standards (renewed every year by the fire department), and smoking in the rooms, even out of the window, is prohibited for the well-being and safety of our guests. However, the garden and terrace are relaxation areas accessible to all, where mutual respect is essential.
I am lost, help me! How to get there?
The GPS coordinates: If your GPS cannot find "RD 48, Avenue de la Libération" you can enter the coordinates +49° 16' 13.5336",+0° 11' 56.382", you can also indicate "Lac de Pont l'Évêque"
Call our reception at 02 31 64 64 00, we are always at your disposal, ready to guide you!
Is there parking, a bike storage room?
Yes, it can accommodate up to 60 cars. Several buses can park in this private parking lot. We also have a locked bike storage room available for free upon request!
Can I have a lake view room for an extra charge?
The hotel is built perpendicular to the lake, so only our restaurant, the panoramic room, and our bar have a direct view of the lake. Regarding the view from your room, you will have the choice between courtyard view (overlooking the terrace and the parking lot) or garden view (overlooking the apple trees by the lake).
Is there wifi in all the rooms?
Yes, all rooms benefit from free and unlimited wifi. No need for a code or to enter your email address, the connection is automatic!
Are dogs allowed?
Pets are accepted upon request (possible in certain rooms without carpet) and with an additional charge of €8 per night.
Dogs of category 1 and 2 (defense and attack) are not allowed.
We have two teenagers, can we sit side by side?
Subject to availability, we will be able to assign you rooms next to each other or our family room or our connecting rooms which offer the possibility of opening or closing a door separating a double room and a room with two twin beds.
Which channels are available on TV?
All the TNT channels.
Can we have a baby bed?
Travel cots are available on request at no extra charge. Please inform us as soon as you make your reservation. You will have more space in garden view or family rooms rather than in a courtyard view room.
For safety reasons, our baby beds are not equipped with mattresses; if you wish, you can bring your own.
What equipment and products are present in the room?
Private bathroom + WC with shower or bathtub, hairdryer, quality body and hair gel, desk, welcome booklet, bath towels, phone with alarm, flat-screen TV, wifi, bottle of mineral water (50 cl), storage spaces/hangers.
We have neither mini-fridge nor mini-bar and no air conditioning in the rooms.
If you have items to refrigerate, please contact the reception.
What are the restaurant hours?
Our restaurant is open only in the evening. (lunch only by reservation for groups and seminars) Dinner is served every evening, except Friday and Sunday, starting from 7:00 PM. Orders can be placed until 8:30 PM. Find the closing days or privatization here
Should we make a reservation in advance for dinner?
Reservation is not mandatory but recommended. We will gladly reserve a table for you subject to availability.
I am allergic to gluten, lactose / I am vegetarian / vegan
Our breakfast option is offered as a self-service continental buffet and includes fresh baguette and cereal bread (with gluten). Upon prior request (72 hours in advance), we can provide gluten-free bread and soy milk at no additional charge. For the restaurant, our chef is happy to accommodate your specific dietary requirements.
Where and when to have breakfast?
The breakfast awaits you in the restaurant and panoramic room (in spring and summer). It is served in buffet form from 7:00 AM to 10:00 AM on weekdays and from 7:30 AM to 10:30 AM on weekends, public holidays, and bridges.
Can breakfast be served in the room?
Our establishment does not offer room service for breakfast. However, you have the option to go down and choose what you would enjoy most for your breakfast; we will lend you a tray and you can then enjoy your breakfast directly in your room!
How to book at the best rate?
The golden rule: book by phone to avoid any intermediary and benefit from the best rates. We will simply need your contact details and a credit card number as a guarantee, and a confirmation email will then be sent to you.
Then, the ideal is to book as early as possible; we can offer you an "Early Booking" deal. However, some last-minute rates can also turn out to be interesting.
I wish to cancel my reservation, how do I do that?
First of all, if you opted for a non-cancellable non-refundable offer, we will not be able to refund you, but depending on our availability, you will have the option, if you booked by phone, email, or through our website, to postpone your stay to a later date (supplement if needed depending on the desired period).
If you made a reservation with the possibility of cancellation, you have up to 48 hours before your arrival to cancel free of charge.
When is my credit card charged?
If you made a reservation online with a non-cancellable, non-refundable offer, your credit card will be automatically charged once your reservation is received by our receptionists.
If your reservation can be cancelled within 48 hours, we will ask for your credit card number, but it will not be charged; it is a bank guarantee without a debit. You will be able to pay on-site using the payment method of your choice (Visa, Mastercard, cash...)
I would like to pay with holiday vouchers, is that possible?
Yes, we accept ANCV checks for any reservation made directly only (by phone, email, or through our website), but not restaurant vouchers.